Track Your Order

Track your package here: Track my order — you will need your order number and the email or phone number you ordered with, or your tracking number on its own. When your order ships, we also email you a tracking link.

Before you email us, please check these first

Your package may be waiting at your local post office or carrier office. Sometimes a parcel reaches your area and is held by the local mail carrier — because a delivery was attempted, the package needs pickup, or it is being held at the local facility — and the notice does not always reach you. If your tracking shows "held," "available for pickup," "delivery attempted," or it has not moved for a few days, please check with your local post office or local carrier office (USPS, UPS, or FedEx) first, with your tracking number and ID. In many cases the package is already there waiting for you.

Tracking says delivered, but you don't have it? Please check your mailbox, front porch, and with neighbors or your building's front desk first — carriers sometimes mark a package delivered a few hours before it arrives, so also give it until the end of the day.

Still no sign of it? Email us at duckants45@gmail.com with your order number and we will look into it for you right away.

Delivery typically takes 3–8 business days after your order ships. If your order arrives in separate packages, each package has its own tracking updates on the tracking page.